AEP RESTORATION UPDATE, 4 p.m. 5/17/25

5-17-2025 | 4:00 P.M.
WHAT’S NEW:
• More than 2,000 I&M employees, mutual assistance personnel, contractors and various
support staff continue to make progress after two weather systems caused disruptions.
• Lineworkers and tree trimming experts are working in hard-to-reach areas with
speciailized equipment to set new poles and string new lines to restore power.
• As of 3:30 p.m., approximately 4,800 customers affected by Thursday’s storms are
without power, down from a peak of more than 35,000. Approximately 1,700 customers
impacted by Friday night’s storms are without power, down from a peak of around
10,000.
• I&M damage assessors and restoration crews continue to find equipment damage while
responding to individual outages. So far in southwest Michgan, there have been 240
individual spans of downed wires and 160 broken or damaged power poles. In Indiana,
there have been more than 30 individual spans of downed wires and more than 50
broken or damaged poles.
• I&M has established Event Estimated Times of Restoration (Event ETRs) for the
Thursday and Friday storms. This is when I&M expects to have power restored to most
customers who are able to receive power at their homes or businesses. Many customers
will receive service before the estimated time.
o Southwest Michigan: Saturday, 11:00 PM
o Muncie: Saturday, 11:00 PM
o South Bend: Saturday, 11:00 PM
o Fort Wayne: Sunday, 8:00 PM
RECEIVE RESTORATION UPDATES:
As crews begin work on individual outages, more specific estimated time of restoration will be
communicated to customers. Stay connected and informed with the following:
• Monitor the status of your outage at IndianaMichiganPower.com/App.
• Sign up for text and email alerts on the app or at IndianaMichiganPower.com/Alerts.
• View outages and estimates at IndianaMichiganPower.com/OutageMap.

5-17-2025 | 1:00 P.M.
WHAT’S NEW:
• Additional mutual assistance personnel are joining Indiana Michigan Power’s (I&M)
robust storm restoration team after a second weather system caused power outages
across the service area.
• More than 2,000 I&M employees, mutual assistance personnel, contractors and support
staff are working across Indiana and Michigan to safely and quickly restore power.
• As of 12:30 p.m., approximately 8,800 customers affected by Thursday’s storms are
without power, down from a peak of more than 35,000. Approximately 2,700 customers
impacted by Friday night’s storms are without power, down from a peak of around
10,000.
• I&M damage assessors and crews have discovered more than 260 individual spans of
downed wires and 165 broken or damaged power poles in southwest Michigan.
Assessors working in Indiana have found more than 30 individual spans of downed wires
and 20 broken or damaged poles.
• High winds are expected through the day, which could cause loose branches or limbs to
fall. If customers are cleaning up from storm damage, please be alert and look up at your
surroundings.
• I&M has established Event Estimated Times of Restoration (Event ETRs) for the
Thursday and Friday storms. This is when I&M expects to have power restored to most
customers who are able to receive power at their homes or businesses. Many customers
will receive service before the estimated time.
o Southwest Michigan: Saturday, 11:00 PM
o Muncie: Saturday, 11:00 PM
o South Bend: Saturday, 11:00 PM
o Fort Wayne: Sunday, 8:00 PM
RECEIVE RESTORATION UPDATES:
As crews begin work on individual outages, more specific estimated time of restoration will be
communicated to customers. Stay connected and informed with the following:
• Monitor the status of your outage at IndianaMichiganPower.com/App.
• Sign up for text and email alerts on the app or at IndianaMichiganPower.com/Alerts.
• View outages and estimates at IndianaMichiganPower.com/OutageMap.
WHAT YOU NEED TO KNOW:
• Please be aware, as crews work to safely repair the electrical system additional outages
may occur. Customers can stay up to date with their specific outage with the I&M Mobile
App – IndianaMichiganPower.com/App

5-17-2025 | 9:00 A.M.

• A second weather system moved through Indiana Michigan Power’s (I&M) service territory last evening, causing approximately 10,000 additional customers to lose power. The outages occurred in I&M’s Indiana districts, with the majority in the Fort Wayne area.
• Additional mutual assistance crews are on site today in Indiana and Michigan, and I&M’s team of more than 1,750 restoration experts are working to get the lights back on as quickly and safely as possible.
• As of 8:30 a.m., approximately 10,800 customers affected by Thursday’s storms are without power, down from a peak of more than 35,000. Approximately 3,600 customers impacted by last night’s line of storms are without power, down from a peak of around 10,000.
• I&M damage assessors and crews have so far discovered more than 230 individual spans of downed wires and nearly 150 broken or damaged power poles in southwest Michigan. Assessors are working in the north central, northeast and east central Indiana areas this morning to survey the damage from last night’s high winds.
• More high winds are expected today, which could cause already loose branches or limbs to fall. If customers are cleaning up from storm damage, please be alert and look up at your surroundings.
• I&M has established Event Estimated Times of Restoration (Event ETRs) for the Thursday and Friday storms. This is when I&M expects to have power restored to most customers who are able to receive power at their homes or businesses. Many customers will receive service before the estimated time.
o Southwest Michigan: Saturday, 11:00 PM
o Muncie: Saturday, 11:00 PM
o South Bend: Saturday, 11:00 PM
o Fort Wayne: Sunday, 8:00 PM

RECEIVE RESTORATION UPDATES:
As crews begin work on individual outages, more specific estimated time of restoration will be communicated to customers. Stay connected and informed with the following:
• Monitor the status of your outage at IndianaMichiganPower.com/App.
• Sign up for text and email alerts on the app or at IndianaMichiganPower.com/Alerts.
• View outages and estimates at IndianaMichiganPower.com/OutageMap.

WHAT YOU NEED TO KNOW:
• Please be aware, as crews work to safely repair the electrical system additional outages may occur. Customers can stay up to date with their specific outage with the I&M Mobile App – IndianaMichiganPower.com/App.
• Customers should determine if their home can receive power. I&M cannot connect power to a home or business if there is damage to the service entrance, which is owned by the customer. A licensed electrician must repair damage before power can be restored. Learn more about the responsibilities of a property owner and I&M here.
• I&M urges the public to remain a safe distance away from crews restoring power. Our team is working near dangerous equipment, often in clearly marked safe areas. Please be alert in work zones and give enough room to keep crews safe as they work to restore power.
• As customers survey their property, please treat any downed lines as energized. Call local police to report any hazards or call I&M immediately at 1-800-311-4634.
• For more safety tips visit IndianaMichiganPower.com/safety/storms/