Wal-Mart Gift Card Issue Affects Muncie

A technical problem meant that Wal-Mart shoppers — including some at one Muncie store — could not use gift cards the day after Christmas, the first day of redemption of more than $26 billion in cards purchased nationally. The nation’s largest retailer blamed the gift card difficulties on “processing errors with our third-party verifier’s systems” and apologized for the inconvenience to customers. In a media statement from Wal-Mart, they advised they were experiencing sporadic issues with gift card verifications due to processing errors with our third-party verifier’s systems, This delayed the processing of a small percentage of our gift card transactions, and the issue was resolved yesterday afternoon.